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Voice channel

Verifications delivered via the voice channel are sent as a phone call to the destination number. The user will receive a call with a spoken verification code that they can enter into your web site or app.

Configuration

In the VerifyAPI portal, head over to Settings -> Channel Settings -> Voice, and configure the details for call verifications.

Composition

The composition of the verfification codes generated. The possible values are:

CompositionDescriptionExample
DigitsUse only numbers123456
AlphabetUse only lettersABCDEF
AlphanumericUse a mixture of letters and numbersA1B2C3

Number of characters

The length of the verification code. The range possible is between 6 and 10 characters.

Voice

The voice utilised in the call to deliver the verification code. There are a range of voices in different accents and genders, each one can be previewed.

Speech template

The overall template of the phrase used during the verification call. The template must include the placeholder {0} as the position in which the generated code is inserted. Below is an example of the template:

TemplateFinal Content
Your two-factor authentication code is: {0}Your two-factor authentication code is: 123456